FFVII Remake Intergrade not available for some PS5 owners

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Image: Square Enix / Kotaku

The one with PlayStation Extra or Premium subscriptions excited to catch up on the events of Final Fantasy VII Remakethe DLC, Pause (god, these names) might be unlucky if they get a digital version of the base Final Fantasy VII Remake on PlayStation 4 or 5.

Final Fantasy VII Remake Intergrade, which includes the base game and the . wrapped up Pause DLC, was a surprise expansion of Square Enix’s 2020 release. It featured a separate new chapter in the revised story of the original. With the focus on Yuffie Kisaragi, this side story helps her character blend into the story a little more organically, as she was a completely optional and totally missable character in the original PlayStation release in 1997.

If you’re a bit of a Final Fantasy VII scholar, then you know that there were other ambitions to include her and the story of her village, Wutai, in the main story of the original release. Ever since remake is intended to adapt elements of the old story, it makes sense to see optional characters like Yuffie and the gun-wielding Vincent Valentine play more essential roles in the story. But if you were in possession of a digital copy of remake on PS4 or PS5 earlier Intergrade came out, this new story content can be tricky to get on Sony’s subscription service.

Sony’s take on the Game Pass formula of the offer a selection of older and more modern subscriber games has brought strayeda ton Assassin’s Creedand the the very great one Final Fantasy VII Remake Intergrade. But as reported by Video Games Chroniclethere is a little twist: Intergradethe package deal combining the 2020 remake of the 1997 PlayStation classic is available on the subscription service, not Pause, the new episode centering on the character Yuffie. You cannot acquire Pause separately on the service. What’s worse is if you owned the original remake digital, you can’t even download the full one Intergrade combination. In some cases you may not be able to play Intergrade not at all, even if bought, as Kotaku found it.

An ad for PlayStation Plus games shows various game covers, including Final Fantasy VII Remake Intergrade

Image: Sony

Kotaku has reached out to Square Enix and Sony for comment.

As it stands, attempts to download Intergrade, for users with this existing predicament that they already have the original digitally in their possession, they get an error message that says:

You cannot purchase this product for the following reasons:
You already own the following products, which conflict with the product you are trying to purchase: FINAL FANTASY VII REMAKE.

reddit user bLinkbruhyen reported their experience and frustration with this complication on r/PS5share their communication from Square Enix stating nothing more than the obvious: if you have? Final Fantasy VII Remake digital, then you don’t get Intergrade as part of your PlayStation subscription. A PlayStation sequel seems to suggest a change is on the way, but nothing is certain.

As bLinkbruheyn points out in their post, they are unlikely to be the only ones to have received a digital copy of remake when it was free through PlayStation Plus last year. This is echoed by Twitter user LasTedOnEarth, who described the situation as “unfair”.

Twitter user Taz_fortune also reports not having access Intergrade through Sony’s subscription service.

While subscription services like Xbox’s Game Pass have more than proven their place in modern gaming, weird licensing issues and specific rules for specific versions of games are likely to crop up. It’s just a shame it had to happen to such a popular one.